Job Description

Job Description

The Position

We are currently seeking a Field Service Technician for our Nashville, TN area market to perform all service work on our filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. This includes installations, maintenance repairs, and preventative maintenance. The Field Service Technician also acts as the face of Quench, providing a positive customer service experience during site visits. The Field Service Technician reports to the Field Service Manager and will operate a company vehicle. We provide a hands-on training process upon hire.

A typical schedule for a Field Service Technician is Monday-Friday, 7:30AM-4:00PM. This may slightly vary depending on service market.

Pay: $22.67

Certain positions or jurisdictions may require COVID-19 vaccination unless included in the company testing protocol, medically contraindicated or due to a bona fide religious belief or practice.

Essential Functions

Responsible for troubleshooting product for required repairs
Routinely change water filters, clean and sanitize water tanks, change UV bulbs and clear water lines
Visually inspect for leaks and malfunctions
Perform service agreement tasks and other job-related duties as assigned
Responsible for following company and customer safety policies and procedures
Maintain and comply with company vehicle maintenance policy and procedures
Technician will have strong technical and mechanical aptitude
Technician will have familiarity with basic tools and maintain ability to transport both equipment and tools to customer sites
Electronically transferring customer and company information
Regular and reliable attendance

Qualifications

Experience in repair and maintenance
Technical school degree preferred
General Computer Skills required
Microsoft Office experience preferred
Must have good verbal and written skills
Ability to learn the internal workings and repair approaches to repairing water coolers
Ability to work in a fast pace environment where quantity and quality go hand in hand
A clean work record and ability to pass a pre-employment drug screen
Physical requirements include ability to bend, squat, walk with heavy equipment, climb ladders, and lift 70+ pounds
Valid driver’s license
Must be at least 21 years old

Benefits & Perks

Company vehicle & gas card
Health insurance
Dental insurance
Vision insurance
Flexible Spending Account
Life Insurance
Disability Coverage
401(k) Plan with Employer matching
Tuition Reimbursement
Generous PTO
Employee Referral Bonuses

Company Description

Quench USA, Inc. offers bottlefree filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company.

Company Description

Quench USA, Inc. offers bottlefree filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company.