Customer success manager jobs in Philippines

 ...POSITION OVERVIEW The Client Success Manager is a key liaison between the Client and the Services teams within Insight including leading...  ...account escalations and work with the Account team to drive customer satisfaction. • Ensures Client insights are communicated to... 

 ...apply now. We are currently seeking a Customer Care Sr. Representative to join our team...  ...solutions, applications development and management, managed edge-to-cloud infrastructure...  ...are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn... 

Position's General Duties and Tasks In these roles you will be responsible for: Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment, explanation of benefits, etc. Create written...

 ...Position Overview The Client Operations Manager will be responsible for ensuring daily...  ...ability, forecasting, feedback, customer service, efficiency and productivity) and...  ...solutions and services, we help clients successfully manage their IT today while transforming... 

 ...Position Overview The Customer Care Representative provides a meaningful, omnichannel experience to Insight Customers when they dial...  .... What you’ll do at Insight To perform this job successfully, an individual must be able to perform each essential duty satisfactorily... 

 ...Responsible of designing QA strategy along with SOM/OM and Account Managers (remedial plan) ○ Defines standards and establish clearly...  ...Sigma Green Belt QA Tools and processes Data Analytics Customer Experience Other Skills and Experiences (Min) At least 2... 

Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities... 

 ...Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others. We're looking for a Bilingual Chinese - English Non-Voice Customer Support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels.... 

 ...established by the following three principles: Our Mission Statement Mission Leader role definition. STRIDES values 2. Manage operational information of the business areas Works with the business teams, leveraging technology when necessary. Assists the... 

 ...day-to-day administration and Incident management of our clients’ server infrastructure and...  ...and issue resolution in a multi-customer Managed Services Environment, with 24x7...  ...solutions and services, we help clients successfully manage their IT today while transforming... 

 ...The Business Account Executive position is both a Sales and Customer Service role.  The Business Account Executive helps maintain...  ...chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy... 

 ...solicitation and promotion of bank products. The successful candidate will be responsible for...  ...Head will also work closely with store managers to develop comprehensive sales plans and...  ...degree in any field, be adept at customer service and relationship management, and... 

 ...administration, and break/fix support of client’s managed appliance. You will be working with a...  ...to phone calls, chats or self-service customer touchpoints and assist clients for any...  ...communications skills Able to successfully manage multiple priorities Strong commitment... 

 ...company business process knowledge. The successful candidate will also possess strong interpersonal...  ...corporate accounting and reports to the Manager, Accounting. What you’ll do at...  ...with accounting for contracts with customers under new revenue recognition standard... 

 ...Senior Finance Accountant, skilled in managing monthly/quarterly/annual accounting close...  ...and services, we help clients successfully manage their IT today while transforming...  ...U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year ~ Ranked... 

 ...transcreation of global marketing plans, portfolio management, new product launches, and multi-channel marketing. The successful candidate will be responsible for the...  ...shopper marketing activation, maintaining strong customer partnerships, and leading the strategic... 

 ...efficiency, profitability, and expense management for the Client Operations team. What...  ...ECommerce and RPA teams to onboard customers to automation processes. Represent client...  ...and services, we help clients successfully manage their IT today while transforming... 

 ...providing a point of communication with the customer in terms of infrastructure health and a...  ...and effectiveness of the incident management process Process Critical High Priority...  ...and services, we help clients successfully manage their IT today while transforming... 

 ...Citrix Engineer will be responsible for managing and maintaining our Citrix...  ...troubleshooting and issue resolution in a multi-customer Managed Services Environment, with 24x7...  ...solutions and services, we help clients successfully manage their IT today while transforming... 

 ...Overview This position focuses on the management and financial recognition of complex...  ...high profile position requiring the successful candidate to utilize a broad range of analytical...  ...U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year ~... 

 ...chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy...  ...Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year ~ Ranked #7 on the 2021... 

 ...Network Engineer on diverse and challenging customer projects. You will be responsible for...  ...What you’ll do at Insight Manage, monitor, and troubleshoot WAN and LAN connections...  ...solutions and services, we help clients successfully manage their IT today while transforming... 

 ...of new clients into Insight’s system Manage client contract document library Provide...  ...Experience in the software industry Customer service or sales background The...  ...solutions and services, we help clients successfully manage their IT today while transforming... 

 ...PowerPoint decks, briefing documents, case studies, etc.  Create custom graphics for slides, web, and email  Edit and revise...  ...written and verbal English communication skills Able to successfully manage multiple priorities Proven ability to communicate effectively... 

 ...company business process knowledge. The successful candidate will also possess strong interpersonal...  ...and analysis and reports to the Manager, Accounting What you’ll do at...  ...U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year ~ Ranked... 

 ...minimum of 1-2 years NOC monitoring, events management or technical support experience...  ...to questions from groups of managers, customers, other employees a must Able to thrive...  ...English communications skills Able to successfully manage multiple priorities Proven ability... 

 ...including Accounts Receivables, Product Management, Marketing, Profitability, Operations,...  ...solutions and services, we help clients successfully manage their IT today while...  ...U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year ~ Ranked... 

 ...What you'll do at Insight ~ Provide excellent customer experience in support of incident, and request management for IT services Tier 2 support of end user...  ...solutions and services, we help clients successfully manage their IT today while transforming for tomorrow... 

 ...and updated where applicable Backlog management; ensuring all PO’s are placed on the...  ...solutions and services, we help clients successfully manage their IT today while transforming...  ...U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year ~ Ranked...