Job Description

Job Description

Job Position: Director of Café Operations

Wage: 105k per year

Job Summary

The Director of Operations for the Workspace division is a key leadership role responsible for overseeing and managing with the District Managers the operational performance and profitability of multiple cafes.

This position requires a strategic and results-oriented individual with a deep understanding of cafe management, strong leadership skills, and a focus on achieving operational excellence and financial targets across all units. Knowledge in proposal writing and business development is advantageous.

Through strategic planning, you will direct operations within the businesses to support Key Performance Indicators (KPIs); create a positive work environment that values its employees, their training and professional development and promotes teamwork.

Responsibilities

• Managing cultural turnarounds by building teams that demonstrate exceptional business ethics, promote innovation and resourcefulness, and above all demonstrate integrity and ethics.

• Participating in executive leadership meetings to review financial performance and highlight opportunities for improvement along with successes.

• Ensuring the highest standard level of Operations in all accounts to strategize around people development of the current and future managers.

• Continuously focusing on improving profit margins by ensuring the team remains current on trends and can successfully roll out new offerings methodically.

• Building sustainable departments and next level leaders through teaching and mentoring. Providing coaching and development through goals setting.

Required Qualifications

• 5+ years of experience in Senior Level Executive roles in Food & Beverage Industry.

• Experience with Multi-Unit Management.

• Strong leadership, patient teaching, superior financial and business acumen.

• Thorough knowledge of logistics technology and fleet management.

• Ability to comprehend financial results and promptly devise plans for improvement.

• Ability to work in a fast-paced environment.

• Experience with leading and developing a team.

• Must have Food Handlers Certification.

Preferred Qualifications

• Excellent leadership, management and organization skills.

• Analytic and creative thinking.

• Business Development expertise.

• Effective communication and Interpersonal skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk, hear, move, reach, grab, and stand for long periods of time. As well as stooping, kneeling, crouching, and climbing ladders.

While performing the duties of this job, the employee will occasionally be required to lift and carry items of 40+ pounds for a moderate distance.

Company Benefits & Perks:

· Paid Time Off

· Flexible Scheduling

· Health, Dental and Vision Insurance – Includes Spouses and Domestic Partner Coverage

Health Provider - Blue Cross Blue Shield
Dental Provider: Guardian
Vision Provider: VSP
See details and pricing in Open Enrollment Materials or Online

· Flexible Spending Accounts (FSA)

· Life Insurance

· Accidental Death and Dismemberment Insurance (AD&D)

· Critical Illness

· Pet Insurance

· Employee Assistance Program (EAP)

Mental Health, Relationship Conflicts, Child and Eldercare, Substance Abuse, Grief and Loss

-Assistance for you and household members

-(3) In Person Sessions

-Unlimited phone access

· Parental Leave – Equal benefits to Mothers and Fathers

· 401K Retirement Plan

· FFT University – over 70 courses to choose from to help your career growth

· Employee Meal Plan

· Other: Entertainment Discounts, Company Discounts

Grow with us! - at Food For Thought, instruction, advice, and assistance are always readily available, which is why our average tenure is 6 years. The U.S. average is 4.2 years, while the Hospitality industry average is only 2.1 years!

EEO Statement

Food For Thought provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state, and federal laws and regulations.

E-Verify Participation

Food For Thought participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.