...Service Desk Operations Manager - Chantilly, VA
The Operations Manager shall be responsible for the life cycle handling of problem... ...decisions based on performance
Providing recommendations to the Helpdesk Manager on the resource pipeline and resource changes, based on...
...In this role, the successful candidate Manages a team of IT staff supervising professionals in a single function. Participates in and... ...reviews work as needed
1. Manage daily Helpdesk operations including vendor governance in providing Tier I,...
...Top 3 Skills
#1-3 years Helpdesk Experience
#2. Mac OSX
#3. Windows 7 and MS Office experience
Job Summary... ...resolution rate and/or triaging to IT staff and department managers with regard to diagnosing internal work requests and system problems...
...desk experience is needed
Must be open to all shifts!
Join TEKsystems, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,...
...proper priority to issues while assigning issues to the correct Information Services teams.
* Executes notification processes to management and clients during service disruptions and facilitates communication between Service Desk Levels 2 - 4 Information Services...
...Position Summary :
The PC/NW Manager will provide leadership, management, and advanced technical expertise to the team and serve as an instructional and problem-solving resource for the Microcomputer/Network Analysts. This person will advise and support staff in...
1) 1- 2 Years of Helpdesk Experience
2) 1-2 Years of Desktop Troubleshooting
3) 1-2 Years using ticketing system
Candidates will be providing tier 1 desktop support to internal employees. Issues will include, password reset, account creation and deleting accounts...
...Ref ID: 02220-9502292774
Classification: Helpdesk/PC Support
Robert Half Technology is looking for a help desk analyst to support local and field users in a growing company. To be successful in this role, you should be a creative...
...multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going through a company... ...incoming ACD/phone system queue via phone support.
Ability to manage multiple priorities and meet established service level agreements...
Identify and suggest areas for process improvement
Performs additional duties or assignments as directed by management
~ Bachelor's Degree
~1+ year of experience either in internship or co-op within IT
~ Working knowledge of computer...
...cancer to make a meaningful difference in people's lives. Their Helpdesk team is in need of a 2 Tier 1 Helpdesk Technician to provide... ...implement solutions to problems detected during troubleshooting
* Manage user accounts
* Follow standard operating procedures, create...
Have a good personality
Have at least 6 month helpdesk experience
BE RELIABLE they cannot show up late to work and... ...work environment experience
Adherence to schedule
Able to learn side by side as opposed to formal training...
...Technology is recognized among the best corporate citizens globally. For more information, visit
The Helpdesk Manager has primary responsibility for managing all customer service related functions for Systems users. Duties include, but are not...
...* Demonstrates professionalism, integrity and a strong willingness to learn new technologies
* Effective time & prioritization management
* Knowledgeable on the technology with which they work. Understand work-flow and business impact related to application enhancements...
...installing and configuring software programs
* Diagnose and solve hardware problems
* Provide subject matter expertise for projects; Manage projects as appropriate
* Keep abreast of current software and hardware technology trends and new technology
* May occasionally...
Job #: 1016360
HelpDesk Level 1 Support in Bristol, CT. GREAT PAY RATE!!
Answer... ...related to network and computing technologies, systems management and administration.
~ Basic analytical skills. Availability...
...Actively participates on after-hours rotation coverage.
Communicates independently, effectively, clearly and professionally with managers, supervisors, and employees to establish and maintain considerate and cooperative relationships.
...a pioneering WBENC-certified organization, delivers workforce management and talent acquisition solutions. Informed by people, process... ...Diversity and Privately Held firms lists.
Position Overview: The Helpdesk Associate will have strong customer service skills and the...
...clients and instant messaging/chat tools. This position may support customers in regions around the world.
Creates, receives and managed incident tickets from phone, chat, web, mail, or other authorized means
Authenticates the customer (where it was not possible to...
...internal employees by providing them with a single point of contact to report issues or make inquiries for Access and iExpense issues. Manages day to day service delivery and works on special projects as assigned. Develops and maintains a good rapport with other support...