Nintendo Technology Development

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch system and the Nintendo 3DS family of portable systems. Since 1983, when it launched the Nintendo Entertainment System, Nintendo has sold more than 4.7 billion video games and more than 740 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy, Game Boy Advance, Nintendo DS family of systems, Super NES, Nintendo 64, Nintendo GameCube, Wii and Wii U systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokmon. A wholly owned subsidiary, Nintendo Technology Development, based in Redmond, Washington, creates future hardware/software technology and researches North American-based technologies.

DESCRIPTION OF DUTIES:

* Administration of Azure Active Directory / Office 365 Tenant including Microsoft Entra group and user management, licensing, and security configurations.

* Administration of Exchange Online / Teams Online including user management and troubleshooting.

* Utilization and management of Microsoft Intune for software and hardware management, including patching, updates, and security response.

* Responds to incidents and customer inquiries for assistance with positive interaction; handles troubleshooting and coordination of additional resources to resolve issues as quickly as possible; documents changes and resolution steps.

* Works closely with other NTD system administrators to provide escalation support for advanced troubleshooting; will participate in on-call rotation.

* Installs/troubleshoots client hardware/software, including Windows, Linux, Mac environments, and supports video conferencing infrastructure.

* Provides network support, including IDF line connections, line tracing, port configuration, and switch management.

* Responds to internal security reporting - known A/V issues, malware remediation, hardware quarantine, etc.

* Collaborates with other Nintendo organizations to fully resolve cross-group issues and escalations.

* Inventory management / updates for deployed hardware, includes following established procedures for ordering hardware and equipment as needed from vendors.

SUMMARY OF REQUIREMENTS:

* 2 years of related System Administrator experience with a variety of system development technologies, patterns, and practices

* Experience resolving problems of moderate to complex scope where data analysis is required

* Intermediate to Advanced knowledge of Azure Active Directory / Active Directory / Office 365 Tenant and resource management

* Intermediate to Advanced knowledge of Windows / Mac / Linux hardware for maintenance and troubleshooting

* Intermediate to Advanced knowledge of networking protocols and configurations for maintenance and troubleshooting

* Experience with scripting technologies (Bash, Perl, Python etc.)

* Experience with Atlassian tools (Bitbucket, Confluence, Jira) preferred

* Undergraduate degree in Computer Science or a related field, or equivalent combination of education and experience

This position is onsite in Redmond, WA, and not open to remote status at this time.

This contract position has a base pay range of $34.89 - $46.99 per hour and is eligible for benefits through the employing agency. Agency benefits include eligibility for medical insurance, employee assistance program, and paid sick leave. All benefits are subject to elections, eligibility requirements, plan and program terms. Benefits offerings will be confirmed at the time of offer by the employing agency, and may differ depending on the employing agency partner.

#LI-Onsite

CONTRACT - Associate System Administrator (NTD)