Job Description

Job Description

Strength in Trust

OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust's technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.

The Challenge

The Global Real Estate and Workplace organization is dedicated to setting, implementing, and optimizing an integrated, inclusive, sustainable, safe, and secure physical and digital workplace experience for OneTrust's distributed workforce. The Global Real Estate and Workplace team is comprised of real estate and project management professionals and workplace and facilities professionals.

As the Workplace Associate for the Atlanta office, you will be responsible for being the primary point of contact for employees and leadership. This includes creating a welcoming and warm community environment, supporting events, and running the day-to-day of hospitality for OneTrust.

This position reports to the Workplace Manager in Atlanta and to Senior Workplace Manager for North America who is also based in Atlanta.

Your Mission

Front Desk/ Ambassador: You will be responsible for staffing the front desk and greeting all employees and leaders, guests, vendors as they enter the space and pass by. You will also be responsible for developing relationships with Executive Assistants and corporate teams like IT Operations, People and Culture, Security, InfoSec, Research and Development, Internal Communications, and to plan, communicate, and execute events in with the Workplace Manager and Senior Workplace Manager for North America as a member of the Real Estate and Workplace team.
Events, Community & Communication Management: You will be responsible for partnering with the Workplace Manager to plan events and community engagement program to include a mix of in-person and digital tactics. You will manage and drive engagement on internal communications channels for employees and respond to questions with a consistent, warm, friendly, positive, and clear approach as well as compile content for regular newsletters and updates.
Building Operations: You will be responsible for assisting with all aspects of managing the office in Atlanta, including ensuring that the pantries/ common areas are tidy, well stocked and that everything is in good working order.
Mail & Package Management: You will be responsible for receiving, sorting, and contacting employees about mail as well as tracking shelf time and other aspects of the Mail & Package policy.
Staffing the front desk during high-traffic times. Make a point to greet each person that walks by, learn their names, and remember personal details about them to build relationships.
Coordinate regular meetings with the Executive Assistants of OneTrust's executive leadership team to stay updated on travel schedules, preferences, requests, and any upcoming changes so you can proactively plan for them.
Manage requests and communications with employees through JIRA in partnership with other Real Estate and Workplace team members.
Build strong relationships with team leaders and points of contact to know and support their workplace needs.
Coordinate events, including working within a budget to purchase and set up decorations, catering and other details as specified by Real Estate and Workplace leadership and other team leaders.
Design and run programs such as competitions and social engagement on internal communications channels to drive engagement and build community and connection.
Partner with the Employee Trust Groups and Diversity, Equity, and Inclusion (DE&I) groups to design and implement programming in alignment with OneTrust's visions and goals for these organizations.
Compile and prepare newsletter content to go out to employees on a regular basis.
Partner with the Workplace Manager to do walkthroughs of the office and ensure everything is working and up to OneTrust's standards of excellence. Move boxes, reset spaces as need be during walkthroughs.
Give tours and be a helpful and knowledgeable presence regarding the office.
Manage the day-to-day of mail and packaging for OneTrust's headquarters, including shipping and receiving mail, sorting received mail and contacting employees to come pick up as well as scanning and sending department mail.
Support creation and documentation of systems and processes, and the management and maintenance of those systems & processes.

You Are

Knowledge of business processes and professional office etiquette.
Demonstrated interpersonal skills, with the ability to work effectively with all organizational levels.
Strong communication skills (verbal, written, presentation and listening).
Familiarity with and competence in Microsoft Suite, including Excel and PowerPoint.
Familiarity with marketing and internal communications techniques. Experience putting together email newsletters and managing online communities.
Familiarity with data entry regarding budgets, tracking supplies, and other forms of inventory.
Familiar with mail and package processes with different providers including USPS, FedEx, DHL, and UPS.
Ability to maintain confidentiality and integrity information.
Has a proactive, can-do approach. Eager to learn and grow.
Works well with little direction and has a strong sense of personal responsibility and integrity when it comes to doing a good job.
Ability to work efficiently and effectively while maintaining attention to detail.
Ability to collect and interpret information to be used to improve day-to-day work.
Basic project management skills (e.g., managing multiple client requests and deadlines).
3+ years of administration, reception, business, or other comparable experience.
College degree in business, hospitality, facilities, communications, real estate or related disciplines.
Proficiency with Microsoft Suite, including Excel, Word, and Microsoft Project.
Possesses a 'can do', positive and proactive attitude. Eager to learn and grow.
Familiarity with workplace approaches and strategies, experience in the real estate industry.
Experience working with a distributed, asynchronous workforce.
Background in business administration and/or real estate, hospitality, or facility management.

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range

$41,250—$61,875 USD

Where we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we're located in that hybrid model.

The underlying "why" for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger .

We are committed to a flexible approach informed by a set of guiding principles. You'll see that reflected in our worker designations: "Office-flex" and "Location-flex".

Office-flex: Like a traditional hybrid model, OneTrust "Office-flex" employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.
Location-flex: Similar to other companies' remote policies, for OneTrust "Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about OneTrust and its people:

OneTrust Careers on YouTube
@LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.